• Where is Roidmi from?

        Roidmi is Xiaomi Ecosystem Brand from China. Please refer our website www.roidmiindia.com for more info.

  • Which model is avalible in India?

       Currently only F8 Storm FX is avalible in India.​

 

  • What is the price of the product?

       Please click on the below link for all buying option www.roidmiindia.com for all the buying options.

  • How much is the warranty for the product and what all is coverd in it?

       5yrs repair or replacement warranty for motor and 2 yrs for host. 1 yrs on all other parts incase of any manufacturing defect.

  • What do I do if the product is dead on arrival?

       You have call our call our customer support helpline and notify the same along with the purchase detials.

  • How much time the machine operates?

       On full charge the machine will operate for 40 mins on normal mode and 10 mins on powerful mode.

  • Is it both dry and wet vacuum cleaner?

       It is only dry vacuum cleaner and will not operate incase of wet surface.

  • Does it have a blower?

       No it dosen't have a blower. It has only suction mode.

  • Where do i buy the product from? 

       Please click on the below link for all buying option www.roidmiindia.com for all the buying options.

  • What about customer service?

       Incase of any problem in the machine, customer need to call us on our customer care number and we will guide you depending upon             the problem how to proceed.

  • Can i use it with cord plugged in simultaneously ?

       There is no power cable on the product. It runs with an extremely powerful battery which gives up to 40 minutes of suction.

  • How can i ask for installation after buying this if i am in chennai ?

       You can just call their customer care mentioned on web or you can request store to get demo and installation arranged for you.

  • Would i be able to assemble it myself ?

       Yes, you can easily assemble it yourself using the user manual.

  • Can I use it to clean the car?

       Yes, Roidmi f8 storm fx can definitely clean the car with the Mini Motorised tool which is specially designed to clean the car seats and             boots. This machine also has another accessory- extension hose which extends to 60 cm to reach confined spaces and can reach under         car seats and other awkward areas.

  • Do you have an exchange option for old vacuum cleaners?

        No we don't do exchange.

  • Is it repairable?

       That depepnds on the extent of the damage. We offer repair or replacement warranty of 2yrs on host and 5yrs on motor.

  • How can i claim warranty from Roidmi if i purchase it through Amazon, flipkart or any other website?

       You will have to register the product by calling the customer care number and give us the invocie detials of purchase.

  • Does this come with a hepa filter?

       Yes it comes with 1 filter inside the product and 1 extra filter. 

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Roidmi brand is promoted in India by ALPS Enterprises. With our offices based in Hong Kong and China under our sister company MCAPL Private Limited a joint venture of Muchen Technology Limited and Adesiflava Private Limited, we want to see a Roidmi product in every Indian houshold. To get in touh with MCAPL Private Limited please visit www.aplomhk.com